Right Choice Janitorial Supply, LLC
6464 N Teutonia Avenue 
PO Box 090553 
Milwaukee, WI  53209   
414-716-2000

PROBLEM                                                    CAUSE                                               SOLUTION
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No power                                                                      Bad batteries                                                       Replace batteries
                                                                                       Batteries need to be charged                             Charge batteries 
                                                                                       Loose battery cable                                            Tighten loose cable(s)
                                                                                       Batteries not connected properly                        Follow battery installation instructions

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Brush motor does not run                                         Bad brush switch                                                 Contact Distributor
                                                                                     Brush circuit breaker has tripped                         Check brush motor for obstructions & reset breaker
                                                                                     Rectifier has burned out                                       Contact Distributor
                                                                                     Bad wiring                                                             Contact Distributor
                                                                                     Bad brush motor                                                   Contact Distributor
                                                                                     Carbon brushes worn out                                     Contact Distributor
                                                                                     Bad solenoid                                                         Contact Distributor
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Vacuum motor does not run                                     Bad vacuum switch                                              Contact Distributor
                                                                                     Bad wiring                                                            Contact Distributor
                                                                                     Bad vacuum motor                                               Contact Distributor
                                                                                     Carbon brushes worn out                                     Contact Viper Distributor
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Short run time                                                            Batteries need to be charged                                Charge batteries (see Battery Charging)
                                                                                     Batteries need maintenance                                 See Battery Maintenance in owners manual
                                                                                     Bad cell in battery(s)                                              Replace batteries
                                                                                     Bad charger                                                           Replace charger
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Little or no solution flow                                           Bad solution switch                                               Contact Distributor
                                                                                    Clogged solution solenoid                                     Contact Distributor
                                                                                    Clogged solution filter                                            Remove filter and clean
                                                                                    Solution line obstructed                                         Remove solution line and clean
                                                                                    Solution flow adjustment knob in need of              Increase flow by twisting solution adjustment knob
                                                                                    adjustment                                                             to the right.  Decrease flow by twisting solution
                                                                                                                                                                   adjustment knob to the left.
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Poor water pick up                                                     Squeegee clogged                                               Clean debris off squeegee with damp towel
                                                                                     Squeegee blades worn                                        Install new squeegee blades
                                                                                     Squeegee not mounted correctly                         Confirm that the squeegee assembly is securely
                                                                                                                                                                   fastened to the machine and not loose fitting.
                                                                                     Vacuum hoses have a hole or are loose              Check hose connections and make sure they are 
                                                                                                                                                                   firm.  Replace hose if damaged.
                                                                                     Vacuum hose may be clogged                             Check hose for debris and remove any clog.
                                                                                     Drain hose stopper is loose                                  Tighten drain plug.
                                                                                     Batteries need to be charged                               Charge batteries 
                                                                                     Vacuum motor is loose                                        Tighten vac motor mounting screws. Do not 
                                                                                                                                                                   overtighten or damage will occur.
                                                                                     Recovery tank lid is loose                                    Confirm the clear recovery tank lid is securely in 
                                                                                                                                                                   place.
                                                                                     Recovery tank inlet hole is clogged                     Drain recovery tank and tilt tank on side. Check the
                                                                                                                                                                  inlet hole for debris and remoe debris.
                                                                                     Recovery tank is full                                             Drain recovery tank.
                                                                                     Float shut off is clogged                                       Remove float shut off from inside recovery tank and
                                                                                                                                                                  remove any debris.
Automatic Scrubber Troubleshooting Guide